Terms & Conditions

Booking Arrangements
You may book by completing the booking form, by fax or by telephone. Confirmation will be dispatched on receipt of the payment.

Booking Conditions
Should you wish to alter your booking after it has been confirmed you will need to make the requests in writing.

Cancellations
Can be made by phone, but all cancellation must be confirmed in writing and charges may apply.

Prices
We do not anticipate having to make any changes to prices. The prices are based on the current VAT rate, costs and projections made as at March 2016.

transfer distance limitations

If a single transfer exceeds 20 miles a double rate will be charged on booking. Please ensure you are aware of this before booking.

Holiday Insurance
Whilst it is not compulsory, we strongly recommend that you take out full holiday insurance.

Complaints/Damage to Luggage
In the unlikely event of a complaint please contact us by telephone immediately (within 24 hours of the incident). Problems should be rectified there and then. All complains should be made by writing within 7 days of the problem occuring otherwise we cannot accept responsibility.

 
 
news

E Bayley

A quick line to thank you, Steve and Greg for such an efficient service in transferring our bags during the first 4 days of walking the Cotswold Way last week.

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K & D Spence

You gave us a great service on our recent trip along the Cotswold Way! We want to thank you most warmly for the efficient and helpful way you accomodated our alterations into the original booking for Carry...

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